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Frequently asked questions


Any questions or suggestions, please let us know!


Conditions of use


Everyone can use the application for free, subject to a few conditions.
  • Eventalix may only be used to support lawful Events.
  • Unlawful Events or Events with illegal activity will be deleted.
  • Events that go against the generally applicable rules of decency are removed.
  • Faults, interruptions or errors in Eventalix are never gives entitlement to compensation of any kind.
  • Any loss of data in Eventalix never gives entitlement to compensation of any kind.
For the full Terms and Conditions see:

Are my personal data stored?

Eventalix stores the personal data of the persons who create a profile. You can have your profile removed at any time. You will then lose access to the Events for which you are registered as organizer or co-organizer and to the subscriptions you have made. So, before asking to delete your profile, check your subscriptions and Events ...

For the full Data Privacy provisions see:


General

Anyone can freely use Eventalix to organize and manage an Event within the framework of the General Conditions.

You can easily log in to Eventalix with your Facebook or Google account. Eventalix does not use any information from your Facebook or Google Account.

Once you have registered and created your Eventalix account you can change this easily. When you are logged in, just click on your e-mail on the top right of the screen or in the side menu. A drop-down menu will appear and you can choose to logout or change your account.
To remove your account you must contact the Eventalix team (Contact us).

You can easily change your password in the following manner:

You are logged in:
  • Click on your e-mail address at the top left, and click on 'Profile'.
  • Below your profile information there is the 'Change your password' section.
  • Enter your e-mail address, if not entered, and click on 'Forgot password'.
  • You will now receive an e-mail with a link to set a new password.
  • Now you can log in with your new password.

You are NOT logged in:
  • You read this FAQ, so you are on the website https://eventalix.org
  • Click on 'Log in/Register' at the top left and enter your e-mail address under 'Register or login by e-mail'.
  • Now click on 'Password forgotten' at the bottom of this window.
  • You will now receive an e-mail with a link to set a new password.
  • Now you can log in with your new password.

If it still doesn't work, contact the Eventalix team (via 'Contact us').

Eventalix was developed by IsDaNIX BVBA.
IsDaNIX BVBA makes Eventalix available free of charge.


As an organizer

This ensures that behind the Event a person is seated.
Eventalix is meant to organize real Events. it is therefore necessary that the organizer can be identified. It is of course also necessary to give you, as organizer, and your co-organizers, access to your Events in Eventalix and to be able to send you messages regarding the subscriptions for your Event.

It is an online internet application ..., but you can still work without internet during your Event. You lose functionalities during the Event, such as 'adding to a subscription' and 'tracking of payments', which you then have to keep manually.

It is therefore useful to have internet during the Event. You can also easily obtain this via a smartphone.

Once an modification or addition has been saved, it is in the system, so should you lose your internet connection, you can only have a problem with the unsaved modifications or additions.

If you want to change something to your Event once the subscriptions have started, there are a number of limitations to what you can still change.
  • Once there is a subscription for an Event date, you can no longer change or delete it.
  • Once there is an order for a Pre-order item, you can no longer change the price or description or delete the item.
You can still change everything else.
If you really have to ... you must first delete the subsciptions and orders.

A participant who can't reach Eventalix can always send a subscription or order to the organizer by e-mail or by telephone.
The organizer then enters the subscription or order in Eventalix.
This way an organizer will always have a complete list of subscriptions and/or orders.

Once your Event has been created, you will receive the link and a QR-code to the on-line subscription form at the top of the screen.
This link or QR-code can be used in an e-mail, on your website, a publication poster, on your Facebook page or other social media.

As an organizer, you have a handy overview at all stages of your Event.
  • When creating an Event, you can determine which items can be ordered before or during the Event.
  • During the Event, you can add additional orders and enter the payments.
  • During and after the Event you will always have a list of individual orders and the overview of the total order.

The subscription period allows you to close the subscriptions or orders for your Event in a timely manner.
This gives you the time to prepare your Event or complete your orders.
During the subscription period, a participant can subscribe or change his subscription.
After the subscription period, a participant can only consult his subscription.
By default the subscriptions are closed at the start of the last day of the Event.

There is currently no on-line payment system integrated into Eventalix.
As an organizer, you can enter payments you receive on the subscription of the participant. Please note: payments can only be entered for 'orderable items' (up front or during event). This way you always have a correct overview of orders and payments.
You do this by selecting your Event in the overview, then search for the order and add the payment.

You can always delete an Event from your overview.
This will remove you from the list of organizers.
When the last organizer is removed from the list, the Event will become permanently inaccessible.

This is included to respect the legislation on protection of minors.
You must state, in truth, that you are over 16 year old, or indicate a valid e-mail address of your guardian or parent.
E-mails will be sent to the guardian or parent to inform them that you use this application.

You select the Event in your Event overview, and search the subscription you want to change.
The participant will receive a notification by e-mail that the organizer has made a 'change' to his subscription.

The maxima and minima for people are available as soon as you use an 'event date'. The intended use for the maxima and minima is the following:

  • Max. persons per Event date: Use for maximum number of places for the event location.
    Subscriptions are limited to this number of persons per 'event date' that you enter.
  • Min. persons per subscription: Use for the minimum number of persons in a single subscription, for example for the minimum size of a quiz team.
  • Max. persons per subscription: Use for the maximum number of persons in a single subscription, for example for the maximum size of a quiz team.
You can specify the maximum for the orderable items, pre-orderable or during the event, as soon as you add orderable items to your event. It gives the maximum available number of items for this specific item, for all event dates combined. You can use this as follows:

  • You only have 50 pieces of an item ..., set a maximum to avoid selling more.
  • During your event you notice that the stock is running out ..., set a maximum.
  • If you have more items available: you can always raise the maximum.
  • If you have less available: you can decrease as long as you stay above the already ordered quantity.
Minima and maxima can be very useful, also for items that are ordered during the event.


As a participant

Eventalix verifies whether the subscription is done by a person.
This is to make you known to the organizer, but also to be able to send you your subscription. The information requested from you is limited to what the organizer desires to know from you.

When subscribing to an Event, you can indicate with how many people you will participate.
You can also make different subscriptions for the same Event (see 'New subscription' in the menu), for example when you are subscribing for another person or group of people.

During the subscription period, determined by the organizers, you can always change or delete your subscription or order.
To do so, you will return to the on-line subscription form via the link you received.
After the subscription period you can only view your subscription via the same link.

This is included to respect the legislation on protection of minors.
You must state, in truth, that you are over 16 year old, or indicate a valid e-mail address of your guardian or parent.
E-mails will be sent to the guardian or parent to inform them that you use this application.